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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Byron Stephenson

May 18, 2026

5  out of  5
rating by Byron Stephenson
"Very informative,"
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M Schmit

May 17, 2026

5  out of  5
rating by M Schmit
"The staff continues, even tho the agent is new to us. Penny is worth much more than her name. She is a rockstar and you are so very fortunate to have her as your employee!"
We responded:
"Thank you for your kind words about our team. We're grateful to have Penny on board, and it's wonderful to hear how much you value her support. Your feedback means a lot to us!"
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Dan Larson

May 14, 2026

5  out of  5
rating by Dan Larson
"Prompt service"
We responded:
"Dan, thank you for taking the time to leave a review. We’re pleased to know you had a quick and efficient experience with our team. We appreciate your support and are always here if you need anything in the future."
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Harley Sain

May 14, 2026

5  out of  5
rating by Harley Sain
"Great service. Thanks Kelly"
We responded:
"Thank you for the 5-star rating! We appreciate your feedback on our service speed and are always looking for ways to improve. "
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Joey Brue

May 13, 2026

5  out of  5
rating by Joey Brue
"Kelly Francis does a great job helping us stay compliant with her clients!"
We responded:
"Thank you, Joey, for highlighting Kelly's efforts in helping you stay compliant. We're glad to have her on our team, ensuring our clients receive the best service. Your feedback is greatly appreciated."
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Sam Fortino

May 12, 2026

5  out of  5
rating by Sam Fortino
"Kelly helps me with my new vehicles and is great! Very quick with the response."
We responded:
"Thank you for taking the time to share your experience, Sam! We’re so glad Kelly was able to quickly assist you with your new vehicles. We truly appreciate your feedback and look forward to helping you again in the future."
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Mike D

May 12, 2026

5  out of  5
rating by Mike D
"I have been with State Farm for over 40 years. House, vehicles, and a boat. They have been a wonderful company to work with. Penny, has been soo helpful to me in every regard. Thank You all for taking such great care of us over the decades."
We responded:
"Thank you, Mike D, for your loyalty over the past 40 years and for sharing your experience with us. We're grateful for your trust in us to take care of your house, vehicles, and boat, and it's great to hear that Penny has been so helpful. We look forward to continuing to serve you in the future."
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Katelyn Kinnear

May 11, 2026

5  out of  5
rating by Katelyn Kinnear
"Abby is great! Incredibly friendly and informative! Makes the big scary adult conversations much easier. Highly recommend working with her!"
We responded:
"Appreciate you, thanks Katelyn!"
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Marilyn Eggert

May 11, 2026

5  out of  5
rating by Marilyn Eggert
"What a friendly staff! We dealt with Abby who was super efficient and very helpful. So glad we switched to State Farm!"
We responded:
"Marilyn, thank you for your thoughtful feedback! We’re pleased to hear that Abby provided efficient, helpful service and made your transition to State Farm a smooth one. We truly appreciate you choosing us and sharing your experience."
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John

May 8, 2026

5  out of  5
rating by John
"Kelly was great! Very prompt to respond, and found a solution that worked well!"
We responded:
"Thank you, John, for your feedback! We're glad to hear that Kelly was prompt and able to find a solution that worked well for you. Your support means a lot to us."
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Meghan Stokke

May 8, 2026

5  out of  5
rating by Meghan Stokke
"I worked with Mary and she was very knowledgeable and very helpful with what I was looking for in insurance!"
We responded:
"Thank you, Meghan, for sharing your experience! We're glad Mary could assist you with your insurance needs and provide the knowledge you were looking for. Your feedback is greatly appreciated."
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Katie Heintz

May 7, 2026

5  out of  5
rating by Katie Heintz
"Lisa at State farm not only took the time to listen to my needs and situation but she did in such a way that I felt like she was taking care of her own family!! Highly recommend!!! Service like that is hard to find! So look no further!!!!"
We responded:
"Thank you, Katie, for sharing your experience with Lisa at our agency! We're glad to hear she made you feel like family while addressing your needs. Your recommendation means a lot to us. "
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Curt6100

May 5, 2026

5  out of  5
rating by Curt6100
"Very helpful answering questions"
We responded:
"Thank you for your feedback! We're glad we could assist with your questions. If you need anything else, feel free to reach out. "
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Gar Otto

May 5, 2026

5  out of  5
rating by Gar Otto
"There was an issue I had, that received prompt and detailed attention, numerous responses until we figured out what the problem was."
We responded:
"Thank you, Gar Otto, for sharing your experience. We're glad to hear that our team was able to provide prompt and detailed attention to resolve your issue. Your feedback is invaluable to us."
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Karen Griffin

May 5, 2026

5  out of  5
rating by Karen Griffin
"Kelly Francis is great to work with! Friendly, professional, and quick to respond."
We responded:
"Karen, thank you for your feedback! We're glad to hear that Kelly's friendly and professional service made a positive impact. Your support means a lot to us."
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Randy Stanke

May 4, 2026

5  out of  5
rating by Randy Stanke
"Worked with Kelly for boat insurance. Very helpful."
We responded:
"Thank you, Randy, for sharing your experience. We are pleased to hear that Kelly was able to assist you with your boat insurance needs. Your feedback is greatly appreciated."
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Heidi Hofmeister

April 23, 2026

5  out of  5
rating by Heidi Hofmeister
"Destiny was very friendly and happy to help!"
We responded:
"Thank you, Heidi, for your feedback! We're glad to hear that Destiny was friendly and helpful during your visit. Your support means a lot to us."
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Venessa Komorouski

April 22, 2026

5  out of  5
rating by Venessa Komorouski
"Lisa is an amazing person who loves her job and it shows! She loves to teach people about insurance and is willing to answer any and all questions. We were previously with another carrier for 20+ years and never felt the need to ask questions. We hate to think about how much money we may have wasted, so be your own advocate and reach out to Lisa at the New Richmond location!"
We responded:
"Thank you, Venessa, for sharing your experience! It's great to hear how Lisa's passion and knowledge have made a difference for you. We're glad you found the support you needed at our New Richmond location. "
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Devin Paschke

April 20, 2026

5  out of  5
rating by Devin Paschke
"Penny is so incredible to work with, I had just recently needed to put insurance on my car for just a week and I totally forgot that I needed to call and cancel it. However, Jenny was on top of things and actually went out of her way to follow up with me to make sure I was taken care of. She did such an amazing job!"
We responded:
"Thank you, Devin, for sharing your experience! It's great to hear that Penny and Jenny were able to assist you so effectively with your car insurance needs. We appreciate your feedback and look forward to helping you again in the future."
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Anastasia Saph

April 17, 2026

5  out of  5
rating by Anastasia Saph
"As usual, I received great service from Abby for my car insurance. She responds quickly and makes everything so easy! Thank you!"
We responded:
"Thank you, Anastasia, for your feedback! We're glad to hear that Abby has been providing you with quick and easy service for your car insurance needs. Your support means a lot to us."
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Kyle Elkin

April 17, 2026

5  out of  5
rating by Kyle Elkin
"I worked with Lisa Simonet and she was fantastic. She was very acknowledge , professional and knew exactly what her clients are looking for. She also was able to find me the best quote and service for all of my needs. Very happy with the work that she does and highly recommend anyone1"
We responded:
"Thank you, Kyle, for sharing your experience with Lisa Simonet. It's great to hear that she provided you with knowledgeable and professional service, finding the best quote for your needs. We appreciate your recommendation! "
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Joel Anez

April 9, 2026

5  out of  5
rating by Joel Anez
"Lisa Provides great Customer Service-"
We responded:
"Thank you, Joel, for highlighting Lisa's great customer service. We're glad to have her on our team, ensuring our clients receive the best support. Your feedback is greatly appreciated!"
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Jose Luis Leal

April 9, 2026

5  out of  5
rating by Jose Luis Leal
"Vivimos en Wisconsin desde hace 4 años y desde hace 3 años trabajamos con State Farm, La atención y rapidez en las gestiones nos han hecho seguir asegurados a través de estos profesionales del Seguro. Kelly me atendió en el día de hoy y me gestionó todo en minutos. Excelente servicio y profesionales 👍🏻 We’ve been living in Wisconsin for four years and working with State Farm for three. The attentive service and quick processing of paperwork have kept us insured with these industry professionals. Kelly helped me today and took care of everything in a matter of minutes. Excellent service and professionals 👍🏻"
We responded:
"Gracias, Jose Luis, por compartir tu experiencia. Nos alegra saber que Kelly pudo asistirte de manera eficiente y que nuestro servicio ha sido de tu agrado durante estos años. Seguiremos trabajando para ofrecerte siempre lo mejor. ¡Saludos!"
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Jamie Baillargeon

April 9, 2026

5  out of  5
rating by Jamie Baillargeon
"Kelly was incredibly thorough and helpful and communicated throughout the process!"
We responded:
"Thank you, Jamie, for your feedback! We're glad to hear that Kelly's thoroughness and communication made a positive impact on your experience. Your support means a lot to us."
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Maria Torres

April 2, 2026

4  out of  5
rating by Maria Torres
"Nathan was very nice and helpful to explaining about the policy that I was getting."
We responded:
"Thank you, Maria, for sharing your experience. We're glad Nathan was able to assist you with understanding your policy. If you have any more questions, feel free to reach out. "